Say hello to the next generation of multi-channel engagement.

Say hello to the next generation of engagement.

RICHER
INSIGHTS

Get richer insights
from people that matter

MULTILINGUAL
AI

Multilingual with respect for
cultural nuances

DASHBOARD
ANALYTICS

Easy to use dashboard for
quality analysis

Frankly enables users and communities to access and interact with your organisation in a new and engaging way, in a variety of languages and interfaces.

What if you could connect with communities in an authentic, inclusive way in dozens of languages using an approachable, accessible conversation style?

Frankly enables you to have an insight driven conversation with your audience. Frankly removes the barriers of engagement and enables you to capture every word and every sentence to build a more honest, more authentic picture.

At Frankly we believe it’s time we listened more carefully to the voices that are harder to reach.

Watch the video to see how Frankly works
Frankly is beneficial in many situations where community input is important.
We offer the following modules

CS

Customer
Satisfaction

CM

IT Change
Management

CI

Consumer
Insights

EF

Event
Feedback

LL

Lessons
Learnt

C

Consultation
 

CS

Customer
Satisfaction

CM

IT Change
Management

LL

Lessons
Learnt

CI

Consumer
Insight

EF

Event
Feedback

C

Consultation
 

HOW FRANKLY WORKS

Frankly engages stakeholders in conversation via a chat window on your website, allowing them to give as much or as little information as they like, visiting as many times as they like. 

It’s easy to set up:

STEP

1
Set up your account in our customer portal and set up your free trial

NEXT

BACK

HOW FRANKLY WORKS

Frankly engages stakeholders in conversation via a chat window on your website, allowing them to give as much or as little information as they like, visiting as many times as they like. 

It’s easy to set up:

STEP

2
Select your module and make conversation agent available on your site

NEXT

BACK

HOW FRANKLY WORKS

Frankly engages stakeholders in conversation via a chat window on your website, allowing them to give as much or as little information as they like, visiting as many times as they like. 

It’s easy to set up:

STEP

3
Receive feedback from your audience in the dashboard

NEXT

BACK

HOW FRANKLY WORKS

Frankly engages stakeholders in conversation via a chat window on your website, allowing them to give as much or as little information as they like, visiting as many times as they like. 

It’s easy to set up:

STEP

4
Easily analyse all the data and draw rich insights

HOW
FRANKLY
WORKS

1

STEP

Set up your account in our customer portal and set up your free trial

NEXT

HOW
FRANKLY
WORKS

2

STEP

Select your module and make conversation agent available on your site

NEXT

HOW
FRANKLY
WORKS

3

STEP

Receive feedback from your audience in the dashboard

NEXT

HOW
FRANKLY
WORKS

4

STEP

Easily analyse all the data and draw rich insights

NEXT

PACKAGES

SP

Starter
package

Access to ALL modules, which are in te reo Māori & English

Run 1 campaign at a time. 

Access to real-time insights through a customised dashboard

Helpdesk & technical support all the way

Webpage to host Frankly (with your branding) or option to host on your website

$299/mth (NZD)

BP

business
plan

Access to ALL modules, which are in te reo Māori & English

Run 3 campaigns simultaneously (this can include internal and external campaigns)

Access to real-time insights through a customised dashboard

Helpdesk & technical support all the way

Webpage to host Frankly (with your branding) or option to host on your website

$499/mth (NZD)

TS

TAILORED
SOLUTIONS

We also offer custom-built conversations designed to suit the specific needs of you and your community.

Whether you need an interactive experience, a solution with multiple languages or you’d like to connect to your communities using different tools – we have solutions we’d love to share with you.

$POA

“Infinitely better than what we have at the moment for capturing and processing qualitative responses – Frankly will ask ‘why?’ which is where we get the richer insight”

—– Peter King, Automobile Association (AA)

MORE

“The launch of our Frankly was such a GREAT moment! Only possible because we’re such a great team. Thank you everyone at FranklyAI for the joy and energy you’ve brought to this mahi. RESPECT!”

—– Matt Poole, University of Auckland

MORE

“Infinitely better than what we have at the moment for capturing and processing qualitative responses – Frankly will ask ‘why?’ which is where we get the richer insight”

—– Peter King, Automobile Association (AA)

The launch of our Frankly was such a GREAT moment! Only possible because we’re such a great team. Thank you everyone at FranklyAI for the joy and energy you’ve brought to this mahi. RESPECT!”

—– Matt Poole, University of Auckland

FRANKLY IN THE NEWS

Kea Kids News: Meet the first te reo Māori speaking chatbot

Robots known as chatbots help people use a variety of services. You can ask them questions and get generic, but intelligent answers. But have you ever had a korero with a robot in te reo Māori? Kea Kids News reporter Turoa Morehu Ngāti Whātua went along to FranklyAI in Tāmaki Makaurau to have a conversation with the very first te