Unprecedented, unbiased insights into what you really need to hear.
Removing the barriers to engagement to reach a wider community.
Embracing and including all kinds of diversity, whether cultural, language, financial or simply a scarcity of time.
Capturing every word and every sentence to build a more honest, more authentic picture.
Processing live data with real-time insights, reaching the customers, communities and employees that you really care about.
Connecting with communities in dozens of languages using an approachable, accessible conversational style.
Our natural language processing AI (artificial intelligence) can read and digest qualitative feedback, identifying key trends and responding in real-time.
Curious and always available
See for yourself.
Frankly AI engagement enables users and communities to access and interact with your organisation in a new and engaging way, in a variety of languages and interfaces.
Tala on Tagata Pasifika.
Tala is the first AI-powered agent to enable Samoan language speakers to share their opinions in public consultation.
Authentic and Inclusive
Always ready to listen - all ways.
Frankly engages stakeholders in conversation, allowing them to give as much or as little information as they like, visiting as many times as they like.
Richer insights from the people that matter.
Frankly speaks English, te reo Māori, Gagana Samoa and Mandarin, respecting the cultural nuances for each. And the learning has just begun. It interprets qualitative findings in real time through sentiment based processing, producing visual data insights in a custom build dashboard
"Infinitely better than what we have at the moment for capturing and processing qualitative responses - Frankly will ask 'why?' which is where we get the richer insight" Automobile Association (AA) Peter King