Frankly in the news
Various articles have been written about Frankly and how it revolutionizes engagement.

Capturing Conversations with Auckland Council and FranklyAI
Author: Caitlin Ryan, Head of Marketing – Social Pinpoint, Consultation Manager and The HiVE The ability to understand and cater

How Engagement Tools Are Redesigning The Healthcare Journey
Author: Maggie Koussa, FranklyAI The customer journey in healthcare is changing with advances in technology and the evolution of artificial

A new AI agent gives voice to a Samoan community
Author: Steve O’Donnell, IBM New Zealand’s Managing Partner for Global Business Services An AI-powered agent named Tala may open the

Artificial Intelligence In Engineering With Matt Ensor
Matt Ensor is Beca’s Business Director for Beca.ai engagement, a service that uses the latest Artificial Intelligence (AI) to assist

How to teach a chatbot to speak Samoan
NZ-based engineering consulting firm Beca looks to natural language processing to improve community engagement. Author: Sarah Putt – New Zealand